How to solve the problem of connecting SC001 WiFi camera to Apple phone

Customer inquiry: Just received SC001 and SV165, and get black screen on iphone app. Battery and memory card display full and correct capacity. Where do I go from here？

Customer response:Got it working by switching cellular off for the camera app on my iPhone.

Solutions: 1 check whether the mobile phone turns on the hotspot;

                2Check to download the correct app: Svbony Cam

                3 If the connection steps are correct, you can try to connect to the Android phone first (generally successful), which can eliminate the problems of cables and cameras.

                4Consider the cautious defense of Apple mobile phone itself against foreign devices,Please ignore the wrong reminder when connecting to Apple phone,switch cellular off for the Svbony Cam App on iPhone and it will work normally.

Any questions, welcome your email to support@svbony.com.Thanks for your reading.